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Too Big to Succeed The problem with process improvement in Corporations today? Management. Throwing money at the problem to gain visibility, rather than quietly looking for solutions that don't involve spending. Read more in Quality Digest..

Process Maturity Chasm It isn't simply a gap - most corporations cannot reach level 3 - and never will. Understand more about the process (maturity) gap with this insightful Paul Harmon BP Trends article

Process Capability; the new "buzzword"? Why bother? Enough of the metro and process capability maps - let's quit wasting time discussing methodology and do some real process work. Paul Harmon of BP Trends discusses process capability...

Process Performance and Core ValuesWithout Core Values to steer the ship, enterprise process improvement efforts don't stand a chance. Read more in Quality Digest.

Managing Enterprise Change Strategic Transformations are difficult and typically fall short of expectations. Read this Quality Digest article to see how Starbucks makes it work...

Process Improvement - Wet Dog A fun and interesting article by Quality Digest. Researchers are using Wet Dog results to improve washing machines, painting devices and more......

Process Perfection Near perfect production processes and products, backed by perfect customer service processes. Does such a company exist? Of course. Read more in Quality Digest.

Service Providers - Cost Savings no Longer Enough Outsourcing and Service Providers can no longer depend on a supply of cheap labor - they must invest in a pool of expertise to provide improvements to their customer. More insight by QD...

Process Perfection Near perfect production processes and products, backed by perfect customer service processes. Does such a company exist? Of course. Read more in Quality Digest..

Six Sigma, Lean and Framework Architecture See real Framework architecture and process in action. Read this great article in BP Trends on how Six Sigma, Lean and SCOR framework can be combined for exception, sustainable results.

Process Failure at the Highest Level No company is too large to fail - and process is a key component often forgotten. Read this BP Trends reading recommendation "How the Mighty Fall" by Jim Collins

Process Failure at the Highest Level No company is too large to fail - and process is a key component often forgotten. Read this BP Trends reading recommendation "How the Mighty Fall" by Jim Collins...

Creating Value with the Customer Lean methods are often used to create value for the customer. This BP Trends article explores ways to create value with the customer - a more collaborative approach

GODS Generic Business Architecture All architecture methodologies support different ways of depicting business process. BP Trends article articulates the approach well - and aligns to most mainstream modeling architectures

Enterprise Architecture is for the Business This BP Trends article discusses the need for more cross-organizational architecture alignment between IT and the non-IT business organizations..

How is Your Process "Team?" Diverse skills, methodologies and opinions make for splintered teams. How do you ensure your team is moving in a unified direction whilst maintaining individuality? Read more in this Quality Digest article..

Discussion: Process Capability The "new" process term "Capability." Paul Harmon of BP Trends breaks it down to simple terms. It is just another word for process

"Core" vs "Support" Processes This topic comes up in every new project - What are the "Core" processes? Of the business OR core to an organization? Understanding Model Architecture holds the key. Read more in Paul Harmon's BP Trends article

When "Top-Down" BPM Isn't Possible... Best Case - full executive sponsorship on your BPM initiative. Reality - working "bottom's up" or in scattered process pockets. Read more in this BP Trends article.

Who is Responsible for Quality?"Nothing flows until the boss turns the handle.". Not only is the Boss responsible for Quality results, they are also responsible for Quality Future. Read more in Quality Digest

How Big Process Projects are Killing Your Process Culture You must design a process for individuals to embed change as part of their daily work - experience shows big projects just do not deliver. Ever. Read more in Quality Digest.

Process and Healthcare Reform Changes in Health Care processes and systems are moving at 100 mph, keeping the RMI team super busy. This QD article originally appeared in Healthcare Quality’s NAHQ e-newsQuality Digest.

Becoming a Quality Manager Leading a Quality Department takes more than political savvy. Without your group functioning as a "Quality Team", your management position may be very (very) short-lived. Read more in Quality Digest

Virtual Teams and Process Improvement Virtual working has become a huge part of the quality workforce. Read this Quality Digest article for tips on how to be more successful as a virtual team member.

Should the Customer be Included in Your Processes? Paul Harmon of BP Trends cites some great examples of making the customer part of your business process(es). Read on.

Lean Transformation: Common Mistakes If you're in the middle of a lean transformation initiative - or planning one, this great Quality Digest article outlines 10 common mistake

Developing a Problem Solving Culture One of the - if not THE most difficult part of process improvement is culture change. Here's a few great tips in Quality Digest...

Work Environment Changes Beyond 2010 The "nature" of work is changing - and will require people to adapt to the new working environment. Read this Quality Digest article to see 10 changes expected to impact the worker over the next 10 years

Measuring Process: Performance v Potential A great Quality Digest article showing how to estimate the benefits of different process improvement strategies.

Measuring Process Complexity Gettng started can be the toughest part; read this insightful Quality Digest article to learn more about how to get started with process analysis.

Assessing and Using Training Documentation Documentation is critical to your business. To deliver quality training you must understand what training is required, what has been completed and what gaps to fill. Read more in this QD article.

The Sub-Activity and Work Standardization Part IV The final Quality Digest series discusses the ability to increase work flow by studying and understanding the tasks & procedures of the activity.

The Sub-Activity and Work Standardization Part III Continuing the 4-part Quality Digest discussion about the need to "deep dive" into the process activity to standardize processes.

The Sub-Activity and Work Standardization Part II Continuing the Quality Digest discussion about the need to "deep dive" into the process activity to standardize processes...

The Sub-Activity and Work Standardization Part I This 4-part Quality Digest series discusses ability to increase work flow by studying and understanding the tasks & procedures of the activity

The Misuse of Lean Principles Companies "latch on" to a process improvement method and apply it to everything - and then are surprised of the results.. Follow this Quality Digest discussion.

Age Groups - Managing and Learning As the last posted article of 2010 by RMI, this Quality Digest piece discusses employee development and management in different age groups.

Transactional Process Improvement As a Transactional Six Sigma Consulting team, we too often are confronted with process problems with no supporting metrics. This Quality Digest article suggests tools that can help

Process - Problem Solving Culture In order for Process Improvement to work - it must be supported by Management. Read more in this Quality Digest article.

Process Improvement and Project Management Too often BPM projects never reach their goals because they were viewed as a "quick win" that didn't "require" project management. Big mistake - this Quality Digest article tells why..

Economy, Process Improvement and Training Training budgets are non-existent and and BPI efforts in many companies are on hold. Quality is bound to suffer - read more in this Quality Digest article.

Ten Tips for Better Facilitation Chances are you've been in well-facilitated training and BPM sessions and not-so-well facilitated ones. The key is to determine what IS NOT NEEDED in the session. This Quality Digest article tells why

Shifting from "Why" root-cause to "How" Analysis After facilitating the 5 "Why's" - the best "next step" is to ask "How" - centering on identifying solutions. Read more in this insightful Quality Digest article.

Six Sigma Losing Ground - Lean Becoming the New BPM Standard It is no surprise to most of us that Lean process improvement is becoming the "methodology of choice". This Quality Digest article tells why.

Quality and Caring; About the Customer AND Employees Quality and Caring are words Management seldom use in the same sentence. Perhaps they should - read more in this insightful Quality Digest piece.

Two Routes to Process Improvement Part II Continuing the discussion of the previous week from Quality Digest diving into assignable causes and common causes

Two Routes to Process Improvement Part I This Quality Digest article explores the two different process improvement routes; Improving processes for optimum performance potential AND standardizing processes to meet requirements..

The Need for a Business Process Language Getting everyone in a business on the "same page" requires a "Business Language" July and August, RMI will dedicate space to Process Language - starting with this BP Trends article.

Business Process Frameworks Although we at RMI recommend developing your own process Framework based on your business needs and structure, BP Trends makes many good points in this article.

SOA and Service Management Improving Service levels is what SOA is all about - tracking incidents, problems, etc. Read about how ITIL supports SOA AND Service Process Management - both IT and Business - at the same time..

Business Information Architecture An example of using Business Information Architecture to solve a business/IT problem. The architecture helped clarify possible solution forms and served as a model for the IT application and data changes.

Measuring Business Performance This article in Business Performance provides great insight as to what your business should be getting from a set of business performance measures.

Process and People Process Improvement Implementation will never work as expected if the alignment of people and process isn't done properly. Learn more in this Business Performance article written by author Leslie Allan..

"De-Risking" Process Change With every process improvement comes the risk that the "future state" process improvement not only does not yield expected results, but makes the process worse. Ways to mitigate process risk in this BP Trends article .

Applying Six Sigma to Business Process Escellence A very insightful and well written article describing the Six Sigma space in Business Process Excellence. Read more in BP Trends..

Process Excellence and Performance Management Process Excellence is more than process improvement - it is much like a "balanced scorecard" approach for executing and monitoring Corporate processes. Read more in this "10 ways" article in Information Management..

Integrating Initiatives for Process Excellence April is Process Excellence Month at RMI! What is Process Excellence? Do you know? Read this short, insightful article from QualityAmerica.com

Process, Project Management, Change and Communication Often project achievement is checked as complete and successful if results are delivered and signed off. Managing and communicating change is an often-missed challenge. Read more in this BT Trends article

15 Ways to be More Productive A fun and informative set of tips from Inc.com to remind us of things we know but not always do..

Business Process Modeling vs Enterprise Architecture What's the difference? Understand the important distinctions between the two - don't think that they are the same - read more in this BP Trends article to learn more.

Process Improvement Initiatives in Large Corporations A great article in BP Trends about how the Boeing Integrated Defense Systems group manages very large process improvement programs.

What Standards Really Matter for BPM An interesting article regarding process standardization in businesses today. Read this BP Trends article to learn more.

Business Process Standards Is there such a thing as process standards? RMI will post standard-related articles over the upcoming weeks to discuss. Here's a good starting point from Paul Harmon at BP Trends..

Rummler: Pitfalls to a Process Managed Organization I To start the year 2010, let's revisit one of the best articles of 2009 from Dr. Geary Rummler, whom we all miss very much and will never forget.

Rummler: Pitfalls to a Process Managed Organization II To continue last week's BP Trends article from Dr. Geary Rummler and the people at Performance Design Lab (PDL).

When Standard Processes are NOT the solution We often incorrectly assume that ALL processes need standardization. What about processes that are fluid and require adaptation to almost every condition? Read more in this BP Trends article.

Business Process and Governance So many well-developed process improvements go bad because of a lack of control and accountability. Read more in this excellent BP Trends piece..

People and Process ImprovementBusiness Performance provides a very good article about the importance of leveraging the right people for process improvment initiatives..

Workflow and Process Modeling There is more to developing effective workflows than drawing a model. A great intro / refresher to workflow modeling & tools by Quality Digest

Six Fallacies of Process Improvement More BPM background information to get started with the rest-of-the-year series on BPM in BP Trends

Common Mistakes in Process Modeling RMI will dedicate the rest of the year to BP Modeling. Businesses are wasting millions of dollars every year making decisions based on processes modeled by employees that understand very little about BPM. Read this BP Trends article to get started..

Lean Services 101: Jim Womack of the LEI created this great 20-slide presentation on how to create Lean Service processes - a "Must Keep" document for the future

Lean Services 101: Jim Womack of the LEI created this great 20-slide presentation on how to create Lean Service processes - a "Must Keep" document for the future..

Measuring Performance How can management effectively measure and control process? Performance Management isn't as easy as it sounds - read more in this insightful article by Alan Ramias of PDL

Process Ownership 101: Process Ownership by function just doesn't work in most cases. Learn more about Process Management in this excellent article from the people at Performance Design Lab...

12 Tips for Teambuilding (1-6) Every successful Process Improvement initiative starts with effective teambuilding. Read the first 6 tips in the series in About.com

12 Tips for Teambuilding (7-12) Six more insightful teambuilding tips to helpin your quest for successful process improvement teambuilding in About.com.

Managing Model Detail An interesting BP Trends article discussing model types and applications of these models...

Process Modeling Perspectives Another great article in BP Trends by Roger Burlton. What is the model intended to accomplish? What type of model is the most appropriate?

Process Attitude Most managers are at a loss when it comes to furthering & supporting Process Improvement. Read more in this insightful LEI article.

Process, People and Purpose Too often companies implement process improvement without the slightest consideration of the people within the process or the BPM project. Learn more in this Lean Enterprise Institute article.

Cross Functional Lean An interesting article from John Shook of the LEI about the trials and tribulations of implementing lean in a large corporation...

Lean and Starbucks RMI is dedicating the month of September to Customer Service Lean. Read this Lean Enterprise Institute article about how Starbucks is using Lean process improvement to improve the customer experience...

Process Projects An interesting article in BP Trends discussing the different perspective between a Process project and a Business Project.

The Role of the Business Analyst How the Business Analyst translates user requirements into models and information that IT can use to develop software and systems by BP Trends Paul Harmon

Combining BPM and Lean Six Sigma A great article from BP Trends showing how the BPM analyst can leverage Lean Six Sigma to improve Process Results

Prioritizing Process Projects A very insightful BP Trends article discussing how to use Critical Path Analysis to prioritize projects.

Keeping Process Modeling Simple Although the model illustrations are based on BPMN, this BP Trends article provides a very good outline on how to approach model development simplicity

Business Process & Rules Business Process Management and Business Rules Management. Paul Harmon of BP Trends does a great job explaining how to approach Rules Modeling

Customers and Business Processes Another great BP Trends article continues our June dedication to Process Modeling. Paul Harmon shows some very good examples for creating customer-centric business models

Developing Process Models BEFORE Problems Develop Too often companies embrace BPM & Process Modeling AFTER problems appear; read this BP Trends article making the argument to start "As-Is" modeling now, rather than later...

Process Workflow Modeling Although geared toward BPMN and WS, this BP Trends article does a good job describing process splits / joins, etc..

Analyzing Activities RMI is dedicating June to Process Modeling. The more we review clients post-training modeling work, the more we realize most "modelers" have no grasp of the fundamentals! Start with this great BP Trends article from 2003.

A Systems Approach to Leadership An interesting article from BP Trends discusses how to take a systems perspective when identifying BPM Leaders

Processes - The Big Picture Time and time again, we at RMI recommend companies take the "top down" approach to integrating Enterprise Architecture and process modeling. But too often, organizations and tunnel vision get in the way. Read this BP Trends story.

Workflow, SIPOC and FMEA Application A good practicle example in BP Trends - the use of a SIPOC, FMEA and Workflow map. The formatting of the article is a bit messy, but a good example, nonetheless.

Process Project Perspectives Great Article! Roger Burlton in this BP Trends piece describes how different perspectives lead to project failure or at best, derailment..

Managing Process in a Large Organization A very important article from John Shook at the LEI about how to make BPM efforts effective at large matrix-type organizations.

Introduction and Examples of Service Lean A very good Service Lean PowerPoint presentation by James Womack of the LEI that includes VSM examples of an order entry process..

The Importance of People and Purpose in Process Improvement A great discussion from John Shook at the LEI; how process is not enough. You must understand people and purpose to make lean work..

The Importance of People and Purpose in Process Improvement A great discussion from John Shook at the LEI; how process is not enough. You must understand people and purpose to make lean work..

Lean Education Culture in Toyota Most companies expect to institute a new methodology such as Lean in less than a year. Do you know how long it took Toyota? Over 10 years! Read this ReliablePlant article to learn more...

Lean and the A3 Diagram For those of you new to Lean, Paul Harmon of BP Trends offers a short and informative view of Lean basics and the A3 diagram.

Making Operational Improvements Stick This article from the McKinsey Quarterly describes factors often overlooked, that can help your business reach the full potential from lean or Six Sigma improvement programs..

Lean - 7 Success Factors Read this detailed article from the Boston Consulting Group about how to make your Lean implementations sucessful

Identifying Process Problems Affecting Customers This Quality Digest article example describes how easy it is to mistake the cause of the issues affecting the customer

The Process: Value Chains & VSM's An excellent article by Paul Harmon from BP Trends describing the tie-in between the high-level Value Chain and Process Value Streams...

Adapting the Business Model Business Models must adapt to be effective. What exactly is a "business model?" Read this insightful article from Paul Harmon at BP Trends to learn more.

Creating a Process-Focused Organization Creating a culture of improvement isn't easy; Read this recent BP Trends article discussing seven points to consider...

Introduction to the Green Supply Chain As the public becomes more aware of environmental issues, businesses will be required to take more "green" steps. Read more in this About.com article

Green Supply Chain Best Practices It may be easier for your business to get started to make a "green" impact by reworking the supply chain. Read this informative About.com article to learn more.

Enterprise Architecture FrameworkThe final article by Dr. Rummler featured in BP Trends, containing invaluable information and reference for any serious BPM Professional

BPM Outlook for 2009 Recent articles are proposing the demand for BPM is greater in slow than in good economic times. Read this interesting BP Trends article and let us know your company's plans for BPM are this year.

What Management Wants from BPM Another great article from BP Trends - a very good list and plan for a BPM Manager to read often and keep handy.

Quick Wins Management requires project results. This BP Trends article lists the many ways a Process Professional can show Management what BPM can do

Enhancing Order Management With Business Process Management An interesting AlignJournal.com article

Dr. Geary Rummler The death of Dr. Rummler was a shock to all of us who knew him; an energetic, though-provoking man that was passionate about his work and life. Much of my success I attribute to the wise advice of Dr. Rummler, and I will remember him forever. Please read this tribute to Geary in BP Trends.

Supply Chain Excellence Another important Quality Digest article outlining the important of improving your supply chain.

Managing Global Quality Although a slightly older article, this H James Harrington Qualtiy Digest article is a great resourse for outlining the requirements when considering a worldwide quality program

5 Pillars of Organizational Excellence One of the best Process Excellence articles in print, located in a back issue of Quality Digest magazine...

6 Steps for Creating a Process Improvement Culture Although written for a 6 Sigma audience, this simple C-R-E-A-T-E process outlined in Quality Digest can be adapted for any process-related culture building..

Managing Process Teams The "King of SCOR" Joe Francis discusses how to manage PIT's in this BP Trends article

Do You Really Need a Process Dept? How can you implement business process improvement in an organization’s functions within and between departments? Read this short (but insightful) article from BP Trends...

BPM - Too much BP and Not Enough M Too many of businesses spend too much time and resources building models without a goal or purpose. Read this insightful BP Trends article.

Aligning People with Processes November is Teambuilding Month at RMI and to kick it off is this great article from BP Trends. A key is to align prepared people with well-developed business processes..

Is BPM Dead? Turfdoms, IT, SOA, the misuse of business modeling tools and many other factors are indicating that businesses just don't "Get it." Read this insightful BP Trends article..

The need for Detailed Business Models Despite the poor model examples, this BP Trends article makes important points regarding model detail requirements.

Know your Client's Business Another insightful article from Dr. Rummler and the PDL to help you in your quest for performance consulting...

Identifying the Different Levels of Process Understanding the different levels of process is key to ensuring your modeling effort is heading in the right direction. Read this article from Alan Ramias (Geary Rummler's Partner)...

BPM and SOA A core SOA strategy is essential in today's marketplace; it is the foundation for business processing and Technology Infrastructure; read this insightful BP Trends article...

Modeling A Business Architecture It is no secret to visitors of this website that Dr. Rummler is our favorite author and BPM expert; Don't miss this second part of Dr Rummler's BP Trends article...

Is Your Company Really Ready for BPM? Paul Harmon does a great job in this BP Trends article explaining the importance of identifying your company's BPM maturity level - and to improve..

How to Measure Service Quality How do you measure the quality of your service offerings? Most measures & surveys fall short and this Quality Digest Article will give you some insight as to why.

Initiatives Come and Go Why do companies launch new BPM methodologies and tools so well, but can't seem to maintain the excitement? Read this Quality Digest article to gain some insight..

Improve What Matters Most H James Harrington is the King of Quality. Read his recent Quality Digest Article to learn how to objectively select the right project

You Don't Have to be Big to Benefit from Lean This Quality Digest article does a great job describing the benefits a smaller business can receive from a Lean Program without a huge capital expense

Mistake Proofing What causes Dry Cleaners to distribute the wrong clothes, or the e-retailer to ship the wrong product? Bad Processes. Read this insightful Inc.com article...

Good Processes = Good Employees This Inc.com article does a great job making the point about the important role process and documentation play in Business

Enterprise Modeling What is Enterprise Modeling and what functionality does a BPM software need to model an enterprise? Read this BP Trends Article by Paul Harmon.

Do You Need a Process Improvement Department? Although a very short article, this BP Trends piece provides information you might consider integrating into a few PowerPoint slides if you are considering implenting a BPD

How to Select a Consultant A very good article about the process for selecting an external consultant. The one question it doesn't address "Will the consultant be availabel for follow-up after he leaves?" (This is part of the RMI Guarantee...)

Process n' People Although most of this article is common sense to most of us in the BPM arena, this Business Performance article makes some good points...

Business Process Management (BPM) Standardization Keeping in the modeling standardization lane, read this BP Trends article to better understand the challenges of adopting standards

Modeling Language Although a bit long-winded, this is a good discussion in BP Trends as to how business modelers should approach model language standardization.

Management Support and Performance Digging in the PDL website, we found a few great articles supporting the fact that Process Improvement and Business Performance requires a lot of management coordination.

Executive Sponsorship and Process Improvement Process Improvement Projects continue to fail often without serious Executive support. Read this article from the Performance Design Lab by Alan Ramias.

A Framework for Defining and Designing the Structure of Work It is no secret that Dr. Rummler is our favorite Author and BPM expert. Read this Great BP Trends article (part 1 of 3) and download a copy for future reference.

Process Owner; The Core of Cross-Functional Before architecting a model, you'd better know who owns the process. H James Harrington never stops writing great articles; read this important Quality Digest piece...

Mapping for Business Improvement Throughout the Month of May, RMI will focus on Business Modeling. Starting the series is this informative Quality Digest article about starting simple at the top...

How Leaders Create Process Excellence Forming a Process Excellence Leadership Team (PELT) is a first step to creating a Process Excellence culture. Read more in this Quality Digest article...

When Best Practices Are Not Good Enough Achieving Process Excellence is a Journey, rather than a destination. Read this great BP Trends article written by Mark McGreggor about the quest to being better than the best.

The Effects of Process Excellence IUnderstand the far-reaching impact Process excellence can have on your entire business. This DMReview.com artile lists 10 ways PE changes a company.

Integrating Initiatives for Process Excellence April is Process Excellence Month at RMI, so don't miss each week's installment! Read this QualityAmerica.com article for a great definition and overview of Process Excellence..

Middle Management & Process Excellence Top Down? The missing element in making process excellence work is usually Middle Management; read this BP Trends article to learn why.

Quality is Just Common Sense Improvement does not require a "magic pill." Read this short but insightful Quality Digest Article about how it doesn't take an expert to make a company better

Process Excellence Developing a Center of Excellence is a hot topic this year. Read this BP Trends article by Clay Richardson that gives a good basic template on what is needed to make it all work.

Office & Service Lean Lean can be applied to any process. Watch this webinar provided by the Lean Institute to gain insight on a Service Lean project and tools

Leading Lean from the Ranks RMI finishes the Lean Blitz with an article that will get you started NOW. This Quality Digest story describes why an incremental improvement approach will often out-perform the top-down "Big Bang" implementation.

Lean & Modeling Simulation Lean and workflow modeling need results to be effective. Read the Quality Digest article to gain more insight.

Lean & Process Improvement Tools A fantastic article in Quality Digest Magazine that reviews the different business improvment methologies and shows how process improvement can save your business.

Lean Transformation Transforming a business culture is a difficult process; This article from Jim Womack in BP Trends gives you tips & a bit of insight on how to get started in developing a Lean Culture.

Putting Lean to Work RMI will dedicate the month of January to lean and Value Stream Mapping. The best VSM (and six sigma) tool on the market is iGrafx. Download a trial copy of Process 2007 for Six Sigma.

Learning to See The best Lean VSM book on the market - available from the Lean Institute. Read this great review by Paul Harmon of BP Trends. After reading this review, go to the Lean Institute and purchase a copy.

Business Change through Process – Lessons Learned For those of you just getting started in BPM, here is an inexperienced consultant's view on why companies pursue BPM. Read this short article in BP Trends.

Project Management Essential in Process Management Projects NNo process improvement initiative can succeed without the support of strong project management. This BP Trends article from down under tells you why.

Serious Performance Consulting
Whether you are a BPM consultant or an internal employee seeking process improvement, this book will provide you with invaluable insight. Read this review from BP Trends' Paul Harmon...

The Importance of Business Processes Not only do businesses require a full understanding of processes, so does IT. Read about the importance of linking business requirements to technology solutions in this insightful BP Trends article from our favorite process Guru, Dr. Geary Rummler.

Business Process Standardization Can the process community really use a "standardized" process modeling language? Start with this BP Trends article and watch this space ....

Process Modeling - How is it Different from Enterprise Modeling? Forget about the newest super-buzzword "Engerprise Archtecture" and see why it is more important to focus on a "Business Process Archtecture" to define and improve your business processes in this insigtful BP Trends article.

2007 Flowcharting/Process Simulation Software Directory A new list released by Quality Digest containing the providers of flowcharting and process simulation software. Includes one of the top simulation tools iGrafx (An RMI Partner) but excludes one of the best tools in the market, Metastorm's ProVision...

Business Process Standardization Why are business process standards so important? Read this article by Thomas H Davenport ...

What is Lean? Thinking about using lean methods to improve your processes? Answer all of your questions in this valuable article by the Lean Institute ...

Gartner Magic Quadrant 07 Currently using or considering purchasing a new BPM software? See where the platforms rate in terms of leaders, visionaries and niche players. (iGrafx login required) ...

How Big Corporations Manage Business Processes Learn BPM tricks and tips from one of the most sophisticated BPM companies in the world in this insightful BP Trends article ...

Process Simulation and Lean Learn why process simulation is a necessary and powerful tool to develop lean processes in this Quality Digest article

Improving business using process model simulation Continuing on the reviewing of busiiness modeling, here is an insightful Quality Digest article on the importance and benefits of simulating business processes ...

Workflow and Process Modeling A good introduction to "flowcharting" and the transition to workflow modeling

The Challenge of Lean Transformation A must-read Jim Womak article in BP Trends for those interested in Lean Management

PM, Lean and Six Sigma Want to power-up your Project Management with Lean and Six Sigma? Read this insightful Quality Digest story ...

Continuous Improvement What is continuous improvement? For those of you new to BPM, here is a very good ASQ article to give you a place to start with the miriad of BPM terminologies.

The 10 Biggest Quality Mistake A must-read article from Quality Digest Magazine.

The Power of Two: Combining Lean Six Sigma with BPM A discussion about the power of an integration of Lean Six Sigma with a BPM program. Another great BP Trends article.

The Benefits of BPM
BPM software, along with new approaches to project implementation, enable companies to sustain a business process improvement program. An article worth saving - from BP Trends.

Part I - The Pitfalls of a Process Managed Organizatin Business is a system and there is no-one better to write about it than one of the principal authors that developed the idea. Read installment I of this important BP Trends article.

Part II - The Pitfalls of a Process Managed Organization
Another insightful piece on Dr. Rummler's business system methods. If you've read "Improving Performance", you've got to take a look at this great BP Trends article.

Who Owns BPM? R ashid Kahn asks the question. Who owns BPM - IT or the Business core? Is it one or the other? Or is it both? Another great BP Trends article.

The 2006 Enterprise Architecture, Process Modeling and Simulation Tools Report
This BP Trends study provides the most current and complete review of the current BPM tools available (Sign-up to BP Trends).

Managing Performance
Geary Rummler and Alan Ramias discuss the difficulties of managing the gap between business and IT in this BP Trends article.

Combining Lean Six Sigma and BPM
This BP Trends article shows how both methodologies can work together to optimize results.

Making the Case for BPM
This BP Trends article discusses the overall benefits of BPM.





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